E-Government Services

The e-Government Department is the engine room for digitizing government services and operations.

About

The e-Government Department is the engine room for digitizing government services and operations. It ensures efficient, transparent, and citizen-centric delivery of public services.

Objective

To enhance governance efficiency through ICT deployment in public service.

Key Functions:

Planning and execution of e-Governance strategy across MDAs.

Development of platforms such as digital ID, e-payments, and workflow automation.

Support for digital record-keeping and document management systems.

Training civil servants on digital tools and platforms.

Collaboration with the Ministry of Planning and MDAs to automate service delivery.